Reference

123indo Privacy Policy For Your Account

Our Privacy Policy explains what 123indo collects when you open an account, verify your phone, sign in from a mobile device or use DANA and QRIS.

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123indo 123indo Privacy Policy For Your Account
CONTACT PATHS

Three Ways To Ask About Privacy

A clear contact route helps you act on this Privacy Policy without searching through unrelated pages. Tell us the account email or phone number connected to your request, describe the record you want checked, and avoid sending wallet passwords or one-time codes. We use the same account trail when you ask about a receipt, device sign-in or stored contact detail.

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Account contact

Use our account support path for a Privacy Policy question, correction request or copy request. Include your registered phone number so we can match the message to the correct 123indo account.

Wallet status

For DANA, OVO, GoPay or QRIS records, share the transaction reference and date rather than your wallet password. We can then check the account-side entry and explain what data we hold.

Access request

Ask us to amend, export or remove eligible account details through the same support route. We may request phone verification before discussing personal records or changing the account contact path.

DATA PRACTICE

Six Privacy Controls Inside 123indo

We handle this policy area through practical account controls rather than broad promises. Your sign-in details, payment references and device signals serve different operational purposes, so we keep those uses distinct where…

Account data

We collect details needed to create and maintain your account, including contact data and the phone verification step. This lets us connect your request to the right account without asking for wallet passwords.

Payment records

DANA, OVO, GoPay, QRIS, bank transfer and virtual account references help us match deposits or status questions. We use the account-side reference for reconciliation, not as a substitute for your wallet credentials.

Cookies

Cookies and similar browser storage can remember a sign-in state, protect a session and keep selected account settings available. You can manage browser storage through your device settings, though some account steps may then need repeating.

Device security

When you sign in from a phone or desktop, we may record browser, operating-system and access-time signals. These details help us identify unusual account access around sign-in and phone verification.

Retention

We keep account and payment records only for the period needed for account support, reconciliation, security checks or legal duties. When a record is no longer needed, our handling follows the applicable retention process.

Your requests

You can ask for a copy, correction or eligible removal of personal data through support. We may confirm your account using the registered phone before changing records or disclosing details.

Privacy Policy Questions About 123indo

These Privacy Policy answers address the account and payment questions you are most likely to have before opening an account. If your situation is not listed, send the account reference and request type through support so we can check the relevant record.

The Privacy Policy covers account details, phone verification, sign-in and device signals, cookies, support messages, and payment references linked to DANA, OVO, GoPay, QRIS, bank transfer or virtual account activity.

We use your phone number to create and verify the account, connect support requests to the correct record and help check unusual access. Do not send one-time codes or wallet passwords in a message.

Yes. The Privacy Policy explains how we handle account-side references for DANA and QRIS, as well as OVO, GoPay, bank transfer and virtual account status when you ask us to check a payment.

You can request a copy through the account support path. Include your registered phone number and the records you want checked; we may complete phone verification before releasing personal account details.

Send a correction request through support with the account contact detail that needs updating. We may ask for phone verification, then check the relevant account record and explain any payment or security limits.

We retain payment references for account support, reconciliation, security checks or legal duties for the period needed for those purposes. A request can ask which record is being retained and why.

Yes. Ask support which cookie or browser-storage function concerns you, then manage storage through your phone or browser settings. Clearing it may sign you out or require phone verification again.

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